Shop With Confidence

Shop with confidence at Neovain

We want you to know exactly what to expect when you order from us. Here is how shipping, returns, and support work.

Shipping

  • Orders are processed and shipped within 1-2 business days.
  • Estimated delivery time: 7 days.

30-day returns

We offer a 30-day return policy. If your item arrives damaged or defective, contact our support team right away and we will arrange a replacement or a full refund.

Secure checkout

Checkout runs on Shopify's secure checkout.

Contact us

Questions about an order, shipping, or a return? Email us at support.neovain@gmail.com and our support team will help.